Privacy Policy

    Last updated: February 1, 2026

    We are committed to protecting your privacy and processing your personal data in compliance with GDPR, UK GDPR, and other applicable data protection laws.

    1. Introduction and Scope

    This Privacy Policy explains how Seenix ("we," "us," or "our") collects, uses, shares, and protects personal data when you use our website at seenix.io and our software-as-a-service platform.

    This Policy applies to all users of our Service, including visitors to our website, registered account holders, and customers who subscribe to our paid plans.

    2. Data Controller

    For the purposes of applicable data protection laws, Seenix acts as the data controller for personal data processed through the Service, except where third-party providers (such as payment processors) act as independent data controllers.

    Contact Details

    Email: privacy@seenix.io

    3. Types of Personal Data We Collect

    Account Information

    • Email address
    • Name (if provided)
    • Password (stored in encrypted form)
    • Account preferences and settings

    Billing and Payment Information

    • Billing name and address
    • Payment method details (processed securely by our payment providers)
    • Transaction history and invoices
    • VAT/Tax identification numbers (where applicable)

    Technical and Usage Data

    • IP address, browser type, operating system
    • Device information
    • Pages visited and features used
    • Date, time of access, and referring source

    Service-Related Data

    • Website URLs you submit for analysis
    • Audit results and reports generated
    • User preferences and saved configurations

    Note: We do not intentionally collect sensitive personal data (special category data under GDPR).

    4. How We Collect Personal Data

    Directly from You

    • When you create an account or register
    • When you subscribe to a paid plan
    • When you submit a website for analysis
    • When you contact us via email or support

    Automatically

    • Through cookies and tracking technologies
    • Through server logs
    • Through analytics tools

    From Third Parties

    • From payment providers when you complete a transaction
    • From authentication providers (if using third-party sign-in)

    6. How We Use Your Personal Data

    Service Delivery

    Operate platform, process analyses, generate reports, manage accounts

    Payment Processing

    Process subscriptions, issue invoices, manage billing inquiries

    Communication

    Send transactional emails, respond to support, notify of updates

    Security & Compliance

    Detect fraud, enforce terms, comply with regulations

    We do not sell your personal data to third parties.

    7. Cookies and Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance your experience and analyze how our Service is used.

    Strictly Necessary

    Essential for website function. Cannot be disabled.

    Functional

    Enable enhanced functionality and personalization.

    Analytics

    Help us understand how visitors interact with our website.

    Where required by law, we obtain your consent before placing non-essential cookies. You can manage preferences through our cookie banner or browser settings.

    8. Data Sharing and Third Parties

    Payment Processors

    We use Stripe, Paddle, or PayPal to handle payments securely. These are independent data controllers with their own privacy policies.

    Hosting and Infrastructure

    Our Service is hosted on cloud infrastructure under data processing agreements.

    Service Providers

    • Email delivery services
    • Customer support tools
    • Automated website analysis and auditing services based on publicly available website content, performed solely to generate reports requested by users

    Legal Disclosures

    We may disclose data to comply with laws, respond to authorities, or protect our rights.

    9. International Data Transfers

    Your data may be transferred to countries outside the EEA and UK. We ensure appropriate safeguards are in place:

    • Adequacy Decisions — transfers to countries with adequate protection
    • Standard Contractual Clauses (SCCs) — EU-approved clauses
    • Data Processing Agreements — appropriate commitments

    10. Data Retention

    Account DataDuration of account + reasonable period
    Audit CacheUp to 24 hours
    Payment Records7 years (legal requirement)
    Technical LogsUp to 90 days
    Rate Limit Data24 hours

    11. Data Security

    We implement appropriate technical and organizational measures to protect your data:

    Encryption

    TLS 1.3 in transit, AES-256 at rest

    Access Controls

    Limited to authorized personnel

    Secure Auth

    Encrypted password storage

    Breach Response

    72-hour notification per GDPR

    12. Your Rights Under GDPR

    Access (Art. 15) — Request a copy of your personal data
    Rectification (Art. 16) — Correct inaccurate or incomplete data
    Erasure (Art. 17) — Request deletion of your data
    Restriction (Art. 18) — Restrict processing in certain cases
    Portability (Art. 20) — Receive data in machine-readable format
    Object (Art. 21) — Object to processing based on legitimate interests
    Withdraw Consent — Withdraw consent at any time
    Lodge Complaint — File a complaint with supervisory authority

    To exercise your rights, contact privacy@seenix.io. We respond within 30 days.

    13. Children's Privacy

    Our Service is not intended for individuals under 16. We do not knowingly collect data from children. If we become aware of such collection, we will delete it promptly.

    14. Changes to This Privacy Policy

    We may update this Policy to reflect changes in our practices or legal requirements. We will update the "Last updated" date and may provide additional notice for significant changes.

    15. Contact Us

    For questions about this Privacy Policy or our data practices:

    Subscription-based software. Results may vary. No ranking guarantees. This document does not constitute legal advice.

    Seenix

    AI visibility analytics for modern websites. Understand how ChatGPT, Claude, and other AI systems interpret your content.

    Jordi Torres (Autónomo)
    Tarragona, Spain

    Seenix is a SaaS platform providing website visibility analytics for AI systems and modern search engines. We analyze technical signals, structured data, and content clarity to help website owners improve their presence in AI-powered search results. Results are indicative only — no ranking or citation guarantees.

    Seenix is an early-stage product. Features are evolving as AI systems change. Scores are indicative and may vary over time based on AI model updates.

    © 2026 Jordi Torres. All rights reserved.

    Tarragona, SpainEarly Access